A medical emergency refers to a life threatening episode of illness or injury that requires immediate emergency medical attention. Illness refers to a bodily illness, sickness or disease. Injury refers to an injury caused by accidental (unintentional or unplanned), violent, external and visible means.

The two major benefits for Emergency medical assist benefit are 247 medical advice line which can be used to should a member have any medical questions for example medication advice, medical guidance, identifying simple illnesses and remedial action which should be taken and in extreme cases whereby member’s need to get to a hospital an emergency transport vehicle will be dispatched. Members will be taken to the closest most appropriate medical facility.

In the case of an Emergency Medical situation where an ambulance is required and children are left at home as a result, a relevant solution will be made for the children to be taken to a place of safety, whether it’s a family member or a friend.

In addition, the legal advisors will also peruse and evaluate agreements.

Matters which require assistance by a practicing attorney will be referred to an attorney on the national database and the member qualifies for a first 30 minute consultation, one letter of demand or a telephonic call to the party in question at no cost, at the discretion of the legal advisor.

In order to access this offer simply contact our professional agents on 087 654 3119 and they will assist you with any legal matter you have.

Members will receive the benefit of buying one DVD or CD and getting a second one free up to the value of R100 on the cheaper title.

You get incredible deals on DVD’s or CD’s, and as a valued Member, you get these great offers delivered right to your door.

In the unlikely event that a members is hospitalized or rushed to an Emergency Room, paramedics and medical personal will be equipped to make crucial lifesaving decisions. Any highlighted conditions shall be alerted, so that when the paramedic renders treatment, they will have the pertinent information on hand and take special precaution in rendering treatment. The Medical Database is linked to Panic Button, so should the Panic Button be triggered, Members relevant medical information will be available via the agent, to advise emergency response in advance. The information is protected under strict security system and personal details are only available on a need to know basis for Emergency Personal to respond accordingly.

The service entails 24/7 dispatching of an appropriate service provider in the event of a roadside emergency and continuous follow-up until the incident is attended to. Assistance applies to any of the vehicles registered in the name of the customer.

In the event of a collision or damage as a result of an accident resulting in the vehicle non-drivable, the customer will be assisted by the 24 hour helpdesk to ensure that the risk of both the broker/insurer as well as the customer is being managed effectively in terms of towing authorisation and instruction in terms of the appropriate motor body repairer or yard. The cost of towing is payable by the customer.

Emergency assistance involves a call-back to the Member to establish the nature of the trigger such as being stranded in an unfamiliar location requiring directions, burglary, unexpected medical emergency, etc. Once the request is confirmed telephonically or via SMS, the relevant assistance is arranged and the standard operating procedure in terms of regular follow-ups are undertaken until the case is closed. Assistance includes message relay and conference calls with the relevant service provider such as the flying squad, towing contractor or relatives. Members are able to utilise this service via telephonic assistance, mobile app or ussd, where applicable.

Movie Tickets
This offer allows members 2 for 1 Movies. Pay the full price of the first movie ticket and get a second free.

Airtime Vouchers
Save 30% on airtime by purchasing through our online portal.

Shopping Vouchers
Get between 20% - 25% off shopping vouchers when buying through our online portal.